Terms & Conditions

Dusk n Dawn Adventure Company
(Company under Level Update Construction Inc)

Rental Agreement: Rental Terms and Conditions

Vehicle Operators:
Dusk n Dawn Adventure Co vehicles may only be driven by a licensed and authorized driver, 25 years of age or over. Authorized drivers must be present at the beginning of each rental and provide a driver’s license and agree to all rental terms and conditions.

Operator requirements:
– 25 years of age or older.
– Provide a valid drivers license.
– Agree to all terms and conditions.
– Provide a matching credit card.
– Provide physical street address.

Insurance:
Insurance is provided through Wheelbase/Outdoorsy with Third-Party Liability, Comprehensive, and Collision Insurance which is required during the duration of the rental. ICBC offers optional Roadstar, which we encourage our customers to add on to their policy prior to the rental. In addition, major credit cards and Canadian personal car insurance policies do provide rental insurance so please check with your credit card provider and personal auto insurance policy for details.

Basic

  • Liability Coverage: BC Minimum
  • Comprehensive & Collision Protection: Up to $1M
  • Support: 24/7 Customer Support
  • Deductibles based on vehicle type:
    • All Other Motorized Deductible: $2,500 per loss

Essential

  • Liability Coverage: BC Minimum
  • Comprehensive & Collision Protection: Up to $1M
  • Support: 24/7 Customer Support
  • Deductibles based on vehicle type: $2,000 per loss

Premium

  • Liability Coverage: $1M Liability Coverage
  • Comprehensive & Collision Protection: Up to $1M
  • Protection: Windshield Coverage
  • Protection: Accident Interruption
  • Support: 24/7 Customer Support
  • Support: Concierge Services
  • Deductibles based on vehicle type: $1,500 per loss

Renters are responsible for the deductible in the event of an at-fault accident or other incident.

Payment:
100% payment due at time of reservation

Damage Deposit:
A $500 damage deposit is due two days prior to vehicle pick-up and will be refunded 7 days after your reservation pending no issues

Cancellations:
Due to seasonality of our service, Dusk n Dawn Adventure Co implements the following cancellation policy.

Strict:
When a guest makes a reservation with a departure date more than 14 days in advance, a 50% reservation deposit is charged when the host accepts the reservation. Otherwise, the reservation total is charged in full.

Free cancellation for 48 hours after booking, so long as at least 14 days remain before the trip begins.

If cancelled more than 14 days prior to the start date of the trip:
Refunded 50% of the booking total, including tax
Anything paid toward the protection package, including tax
Not refunded
The service fee, including tax
If cancelled less than 14 days prior to the start date of the trip:
Refunded
Anything paid toward the protection package, including tax
Not refunded
The entire booking total, including tax
The service fee, including tax

Cancellation due to the renter’s failure to meet the requirements and licensing are fully the renter’s responsibility. Cancellations are subject to the full value of the rental with no credit or refund to be issued.

Dusk n Dawn Adventure Co reserves the right to refuse business at our own discretion and to those who do not meet qualification criteria.

Pickup:
Pick up time is 2:00PM, if we are able to accommodate a earlier pickup, this can be requested and accommodated at our discretion.

Return:
Return time 11:00AM.

If a renter is unable to pickup or return a vehicle at the specified times, additional fees may apply. Pick up and return times are strictly enforced, unless otherwise previously discussed with the Dusk n Dawn Adventure Co. Please bear in mind, we have other customers that have arranged travel dates well in advance and we require enough time to clean and prepare the vehicle for the next user. A 300$ late charge fee will automatically apply if the vehicle is returned late.

Equipment:
All provided equipment is the responsibility of the renter after acceptance of the rental vehicle. Normal wear and tear are to be expected, but all equipment must be returned cleaned and in the same condition it was received in. All dishware, cups, utensils must be cleaned and dried before returning.

An equipment checklist will be provided at the beginning and end of each rental, any missing equipment will be deducted from the deposit on file. Any amounts exceeding the deposit on file will be the responsibility of the renter.

Rental Period
The minimum rental period is 3 days.

Kilometer Usage:
Rental vehicles are allowed up to 200 kilometre per day, calculated over the duration of the rental. Additional travel will be charged out at $0.45/km. Odometer reading will be recorded at the beginning and end of the rental. Unlimited kilometre packages may be purchased at a rate of $30/day.

Taxes:
GST and PST will be applied to your rental charge.

Cleaning Fee:
Cleaning fee is waved on every rental. If evidence of smoking is clear, the driver will forfeit the damage deposit of $500 for professional cleaning.

Payment:
All major credit cards are accepted by Dusk n Dawn Adventure Co. 100% payment is due at the time of rental and $500 damage deposit due two days prior to rental.

Fuel:
The renter of the vehicle is responsible for filling up and returning the vehicle with a full tank of minimum 87 octane fuel.

Off Road Restrictions:
Dusk n Dawn Adventure vehicle are not permitted for off road usage. Graded and maintained gravel roads are acceptable if used to enter a designated campsite. The renter understands that he/she may be deemed uninsurable and liable if damage occurs on unapproved roads, beaches, unsurfaced roads. The renter is fully liable for any damages, towing charges and other expenses that arise as a result of operating in restricted areas.

Tires:
Flat tires are the responsibility of the renter while in possession of the rental vehicle.

Damage and Accidents
The renter is responsible for all charges associated with accidents that are deemed to be at the fault of the renter. Any scratches or markings due to misuse will be charged back to the customer to re-establish previous condition.

Towing, storage fees, loss of use may also apply and is the responsibility of the renter. If you are in an accident, please contact the RCMP to file a report and contact Dusk n Dawn Management immediately to notify what occurred.

Smoking and Pets:
Dusk n Dawn Adventure Co does not allow smoking in vehicle rentals. Pets (1) may be allowed if pre-approved by Dusk n Dawn. Contravention to this policy may result in a minimum $500 charge for cleaning fees.

Waiver of Liability:
Dusk n Dawn Adventure Co accepts no responsibility for any items that are lost, stolen, or damaged while renting our vehicles. Renters are responsible for using adequate locks for bikes and all additional equipment and locking the vehicle while away.

Coverage:
Vehicle coverage extends from Canada to the Continental United States. Vehicles are not covered in Mexico.

Liability Protection:
Anyone driving the car who is permitted to drive it by the Rental Agreement will be protected against liability for causing bodily injury or death to others or damaging the property of someone other than the driver and/or the renter up to the minimum financial responsibility limits required by the law of the jurisdiction in which the accident occurs.  The limit for bodily injury sustained by one person includes any claim for loss of that person’s consortium or services.  Where the law extends this protection to a non-Permitted Driver, the same limits apply.  Except where required by law to be primary, any protection provided by us shall be secondary to any applicable insurance available to you or any other driver from any other source, whether primary, excess, secondary or contingent in any way.  Such protection will be provided by us according to the terms and subject to all the conditions of a standard automobile liability insurance policy, issued in the jurisdiction in which the accident occurs, including all requirements as to notice and cooperation on your part, which are hereby made a part of this Agreement.  You agree that we can provide this protection under a certificate of self-insurance or an insurance policy or both as we choose.  In any case, a copy of the policy and/or certificate will be available for your inspection at our main office.  You understand and agree that unless required by applicable law we will not provide:

  1. coverage for fines, penalties, punitive or exemplary damages;
  2. coverage for bodily injury to you, or your death, while not a driver, or any member of your family or the driver’s family;
  3. defense against any claim after applicable limits or coverage that you furnish have been tendered;
  4. supplementary no fault, non-compulsory uninsured or undersigned motorist coverage, and any other optional or rejectable coverage, and you and we reject all such coverages where and to the extent permitted by law.  Where any of these coverages are required or implied by law, the limits shall be the minimum required under the applicable statute.